Kalamazoo Valley Online Training

This computer-based training will show you how to maximize your email communication by sticking to the need-to-know information, adding choice words and pausing before hitting “send.”

This computer-based training course will show you how to “close with the customer,” or ensure that the customer got what they needed.

This computer-based training course is designed for new employees who cannot attend the instructor-led training course, Customer Service Foundations 1. It helps employees understand what good customer service looks like at Kalamazoo Valley. Employees are encouraged to practice techniques that they can use on the job to create positive experiences for coworkers, students, visitors and other members of the community.

This short training will help you use your tone of voice to convey your intended message to others. Recognize the power of your tone of voice to influence the moods of others, and you can ensure a positive experience for students, visitors and coworkers.

Experiences and Guidelines of Successful Managers. Were you put in a leadership position but feel unsure or unprepared about what to expect? Staff and faculty are welcome to attend this workshop. This training is best suited for those in supervisory roles, although some aspects touch on everyday interactions with others.

Be a manager or something.

This training is provided by Admissions, Registration, and Records. Please see that department with any questions.

Title IX applies to any institution receiving federal financial assistance from the Department of Education, including state and local educational agencies, including Kalamazoo Valley Community College.

By default, your Microsoft 365 email uses the Focused inbox, which is a feature that automatically sorts your email into two groups: Focused and Other. Unfortunately, Microsoft doesn't always know what is important to you, which could cause you to miss emails that aren't put into your Focused folder. This video shows how to turn off Focused inbox, or how to train it to put emails where you want them.

A brief introduction to mindfulness and meditation. Learn what it is, what it isn't and the myths surrounding this practice along with researched benefits and cautions. Experience a brief guided meditation practice. Receive information on how to use easy mindfulness techniques as you go through your day.

A good manager focuses more on support and guidance than control and direction. But if you are being held accountable for the actions of others, how can you lead a team to success without making them resent you as the leader? In this session, we will discuss the best practices for managers to use as coaches. We will explore how to establish a positive team culture, how to communicate effectively, how to build a strong connection with your team, and how to improve performance as a manager, through coaching.

Healthy eating doesn’t have to be put on the back-burner when money or time is short. This presentation highlights what is included in a balanced meal, and how to quickly prepare, prep and package meals and snacks without breaking the bank. By learning how to choose healthy, seasonal and local foods, this session emphasizes the simplicity of eating well while saving on time and resources.

Sometimes the funding to do work we know we need to do to serve our community just isn’t in the budget – but it could be out there! Have you ever thought about seeking a grant to support a great idea you want to implement? Watch this session to understand Kalamazoo Valley’s grant writing process, learn about some successful examples, and make some plans to get started.

Currently, five generations are on the college campuses and in the workplace: Traditionalists, Boomers, Gen Xers, Millennials and Gen Z. This presents faculty and staff with the challenge of how to recruit, support and motivate students in an age-diverse environment. This interactive program will provide insights for understanding the unique strengths and challenges of two of the generations, Millennials and Gen Z, and offers some ideas for engaging students in and out of the classroom.

Career Coach via Emsi is a new platform Kalamazoo Valley is implementing for career and employment development, as well as serving as a new, more effective job board. This powerful online service uses Emsi’s comprehensive labor market data to help students find careers that match their strengths—and discover programs at Kalamazoo Valley that will prepare them for success. Through an assessment identifying strengths and interests, students can explore broad Department of Labor career pathways that match their results and can compare careers within a pathway, including salaries, required education and more. Users are then connected to the Kalamazoo Valley specific programs of study that meet their career aspirations. Career Coach also serves as an online job board where employers can post positions and students can easily search them to meet their employment needs.

Session 4 Topic: Mindfulness, Motivation, Meditation, & Monkey Mind - Join KVCC Librarian Jim Ratliff for the fourth of six sessions with reflections from his 2019 sabbatical studies about Concentration, Distraction, Attention, and Focus.

The health of our gut is very tightly connected to our overall health, and our immune system. Join Hristina and Lizzie in this virtual session to learn about the science of this fascinating living system within our bodies, and the different ways we can nurture it for health. Live demo on kombucha making, plus fermented veggies will be included.

Session 3 Topic: Office Settings and Study Spaces - Join KVCC Librarian Jim Ratliff for the third of six sessions with reflections from his 2019 sabbatical studies about Concentration, Distraction, Attention, and Focus.

Even though we might not like to admit it, we’ve all made mistakes at work. The important part, however, is how the mistake is handled. This program will offer tips on acknowledging and moving forward from your mistake, appropriately addressing and engaging coworkers about their mistakes, and suggesting ideas for making less mistakes at work.

Session 1 Topic: Reading Online - a Zoom-based presentation and fun discussion about online reading. Join KVCC Librarian Jim Ratliff for the first of six sessions with reflections from his 2019 sabbatical studies about Concentration, Distraction, Attention, and Focus.

Session 6 Topic: Sleep - Join KVCC Librarian Jim Ratliff for the last of six sessions with reflections from his 2019 sabbatical studies about Concentration, Distraction, Attention, and Focus.

Session 2 Topic: Smartphones, Media, and Social Media - Join KVCC Librarian Jim Ratliff for the second of six sessions with reflections from his 2019 sabbatical studies about Concentration, Distraction, Attention, and Focus.

Explore tools for creating more effective and professional remote presentations, both live and pre-recorded, along with some best practices and tips for streaming or recording video and audio.

Currently, five generations are on college campuses and in the workplace: Traditionalists, Boomers, Gen Xers, Millennials and Gen Z. This presents faculty and staff with the challenge of how to recruit, support and motivate students in an age-diverse environment. This interactive program will provide insights for understanding the unique strengths and challenges of the youngest generation, Gen Z, and offers some ideas for engaging these students in and out of the classroom.

You’ll find a mixture of introverts and extroverts in any classroom. So, what does this mean and how should this inform how modern higher education classes are taught? In the United States, our culture favors extroverted personalities over introverted ones - in K-12, higher education and in most industries and places of employment. During discussions of creating a diverse and inclusive environment for student success, introversion and extroversion awareness should also be included these conversations and efforts. During this presentation, we’ll define extroversion and introversion according to the MBTI, discuss the neurobiological differences between the two, learn how to identify students who are actually engaged introverted personalities vs those students who are not engaged and provide practical strategies to engage both extroverts and introverts in the classroom.

Session 5 Topic: Wellness and Nutrition - Join KVCC Librarian Jim Ratliff for the fifth of six sessions with reflections from his 2019 sabbatical studies about Concentration, Distraction, Attention, and Focus.

This CBT helps you gain a new understanding of your strengths and how to use them in positive ways.

This CBT helps you gain a new understanding of your strengths and how to use them in positive ways.